CCMA scoring, results and retakes

CCMA results are reported as scaled scores from 200 to 500. You pass with a scaled score of 390.

How scoring works

• Scaled scores from 200 to 500; passing score 390.
• Scaled scoring equates different exam forms; the cut score is set with a modified Angoff method by subject-matter-expert panels.
• When a new test plan is released NHA may use a pilot scoring period with a short delay in score release.
• Pretest items are not identified and do not affect your score.

When you get your results

• Exam at your school or employer: preliminary score report immediately after the exam.
• PSI test center or LRP: within 48 hours of completing the exam.
• NHA's CCMA page says results for online exams are posted to your account within two days of scoring.

What the score report shows

• Scaled score and pass/fail.
• For each major content area (domain): Above, Near, or Below the passing standard.
• 'N/A' for any content area with 5 or fewer questions on the exam.
• Performance categories are ranges and do not add up to the overall result.

Preliminary results are not final; using them as proof of certification is at your own risk. Scores are posted to your NHA account and are never given over the phone; the public Verification Tool lists certification status only.

Rescoring and appeals

• Hand rescoring: written request within 60 days of the exam date; NHA may charge a fee; decisions are final.
• Score appeal: NHA Appeals form within 30 days of the exam date.

Retake policy

If you fail, you may retake after a 30-day wait. You get 3 attempts, with at least 30 days between attempts. After the third attempt, each further failure requires a 1-year wait. Every retake requires re-registering and paying the full fee.

Facts checked against NHA’s test plan and Candidate Handbook on October 21, 2026. Rules can change: confirm with NHA before your exam. CCMA Prep is an independent app, not made by or connected to NHA.

More about the CCMA exam

• CCMA exam overview
• Test plan and domains
• Eligibility and registration
• Exam-day rules
• Renewal and CE