therapeutic communication
Medical term Communication and Customer Service
Purposeful techniques that build a helping relationship and support the patient's well-being.
Sources
- Fundamentals of Nursing, Chapter 2 Key Terms · OpenStax
Related terms
- nonverbal communicationCommunicating without words, through facial expression, gestures, posture, eye contact and touch.
- open-ended questionA question that invites a detailed answer in the patient's own words, such as "Tell me about your pain."
- rapportA relationship of trust and understanding between the patient and caregiver.
- SBARA structured handoff tool: Situation, Background, Assessment, Recommendation.
- verbal communicationCommunicating with spoken or written words.